AirTag Wallets Products are Guaranteed!
If you ever feel your product isn’t functioning properly, you can contact us with your claim and we’ll do our best to make sure it’s right. Our lifetime warranty covers all the working parts of our products including our wallets and tools. Warranty coverage begins the day you buy your product. Please read the full details below to understand what is covered under warranty.
AirTag Wallet Lifetime Warranty
We stand behind our wallets with high confidence that you will be happy with your purchase. Our wallets are made from the highest quality materials and craftsmanship. If your wallet is not functioning as it should, please contact us or submit a claim. Our wallet warranty covers the functionality and working parts of our wallets including:
- Elastic materials
- Money clips or metal pieces
- Wallet plates or pop-up feature
- Opening or closing of the card compartment
The warranty does not cover claims due to damages caused by customer handling, overuse or misuse, storage, or treatment. We expect that over time general wear and tear will occur and with any product, screws may come loose. The wallet warranty does not cover general wear and tear.
This warranty does not cover the following:
- Screws coming loose or general wear on products – the customer may request a replacement set of screws and a wrench for the cost of processing and handling.
- Lost or stolen items
- Unauthorized repairs, custom modifications, or parts removal
- Cosmetic issues such as scratches, scrapes, and wear and tear
- Other damages not related to functionality are not covered under the warranty
Lifetime Wallet Replacement option:
Want to take advantage of our Lifetime wallet replacement? If at any time you want a replacement wallet, simply send us back your original wallet and pay the $15 shipping and handling fee and we will ship you out a replacement wallet (must be the same wallet, or if we no longer stock that wallet, we will replace with a wallet of equal value and style). Simply submit your warranty claim below and someone will be in contact to process your request. Please allow 7-10 business days to process.
Submit Your Warranty Claim
Submit your Warranty Claim through our Warranty section of your account page or send us an email to your support team at email@example.com. Be sure to include a picture of your product and the part that is not functioning. Tell us what’s going on with it and we will assess the situation and get back to you within a few days.